You can return and request a cash refund or exchange one or more products within 14 days of receiving your order. Make sure the products are in the same condition in which you received them.
Shipping and insurance costs (recommended) are the responsibility of the buyer/sender.
Personalized jewelry with engravings will be priced-in the case of exchange or refund, in consideration of the processing time and costs involved in making the depersonalization: commonly the ‘less’ of 30/40% of the cost originally paid (don’t forget to get advice on this issue at the time of purchase). For more information, click on the following link maschiogioielli.com/returns/
